Accurate and defensible documentation is the backbone of effective patient management and care coordination. It enables providers to maintain continuity of care by capturing vital information such as patient assessments, treatment plans, medication administration, and progress over time.

Discover how the 4 R's Receive, Respond, Resolve, and Review—can transform your approach to complaints and incident handling in home care. Learn why effective management of complaints is crucial for maintaining trust, ensuring safety, and improving service quality in aged care.

Assessing risk and vulnerability in home care is essential for ensuring the safety and well-being of consumers. Understand the importance of robust assessment protocols, effective communication between care managers and clinicians, and adherence to regulatory guidelines.