DOWNLOAD: Proactive Care Management Checklist

Along with providing you with a “quick guide” of the Billable Care Management Activities, LPA’s senior consultants have developed a checklist to ensure you maintain a structured approach to delivering high-quality, participant-centred care.

Proactive Care Management Framework

Covers areas including:

• Engagement & Communication: Regular check-ins, proactive updates to families, and documentation in care plans.
• Tracking Key Milestones: Timely reminders for reviews, reassessments, and appointments.
• Anticipating Changes: Preparing for health transitions or care adjustments in advance.
• Service Monitoring: Optimising budget and service use, addressing underuse or misalignment.
• Risk Management: Early identification of risks and implementing preventive measures.
• Documentation & Quality Assurance: Maintaining clear records, reflecting on strategies, and adapting based on feedback.

This framework ensures responsive, efficient care that minimises risks and meets evolving client needs.

Who is LPA?

At Lorraine Poulos and Associates (LPA), we are more than just a training and consultancy firm; we are your dedicated partners in achieving excellence in the aged care sector.

With a legacy of over four decades of experience, our team of seasoned consultants brings a wealth of knowledge and practical insights. We accomplish this by:

• Providing Expertise: The LPA team delivers refined insights and specialised knowledge that empower our clients to make informed decisions, overcome challenges and prepare for the future effectively.

• Fostering Growth: We work closely with our clients to identify areas for growth and development, crafting customised plans that lead to tangible results.

• Nurturing Success: We are committed to walking alongside our clients as they achieve their goals, offering support, guidance, and expertise at every step.

With a focus on excellence, a deep understanding of the industry, and a passion for empowering organisations to thrive, LPA is your trusted partner for success in the Aged Care sector. Together, we can achieve excellence in care and make a meaningful impact in the lives of older Australians.