Purchase Policies and Procedures for In-Home Care Providers

Stay ahead of the curve with LPA’s Aged Care Policies and Procedures, aligned with the strengthened Aged Care Standards. Designed specifically for home care providers, these updated home care policies and procedures help you stay compliant while focusing on participant-centred care and operational excellence, this comprehensive package supports your organisation in navigating the complexities of the evolving aged care landscape.

Our policies and procedures are:

Regulation-Ready: Developed in line with the latest updates to the Strengthened Aged Care Standards, ensuring compliance with governance, quality, and safety requirements.

Customisable and Practical: Tailored to suit the unique needs of home care providers, with easy-to-implement templates.

Focused on Quality Outcomes: Reflecting best practices in participant-centred care, clinical governance, and service delivery to meet and exceed client expectations.

Future-Focused: Prepared to adapt to ongoing reforms, including those under the Support at Home Program, so your organisation remains resilient and compliant.

Equip your team with the tools and guidance they need to deliver high-quality care while meeting the highest standards of governance, safety, and service excellence. Transform compliance into an opportunity to enhance your operations and strengthen trust with clients.

Why Purchase Home Care Policies and Procedures from LPA?

When you purchase home care policies and procedures from us, you’re not just buying a product—you’re gaining access to a robust framework that enhances your ability to deliver safe, high-quality care. Our documents are designed by experts with extensive industry experience and are trusted by providers nationwide.

These policies and procedures, designed in a ready-to-go bundle for purchase, ensure that your organisation remains compliant and takes the hassle out of doing it yourself!

Strengthened Aged Care Quality Standards

• 1

  

  The person

  I understand the people I care for and support them in making choices.

  • 1.1 Person-centred care
  • 1.2 Dignity, respect and privacy
  • 1.3 Choice, independence and quality of life
  • 1.4 Transparency and agreements
• 2

  

  The organisation

  I feel empowered to do my job well.

  • 2.1 Partnering with older people
  • 2.2 Quality and safety culture
  • 2.3 Accountability and quality system
  • 2.4 Risk management
  • 2.5 Incident management
  • 2.6 Feedback and complaints management
  • 2.7 Information management
  • 2.8 Workforce planning
  • 2.9 Human resource management
  • 2.10 Emergency and disaster management
• 3

  

  Care and services

  I understand who I am caring for and what is important to them.

  • 3.1 Assessment and planning
  • 3.2 Delivery of care and services
  • 3.3 Communicating for safety and quality
  • 3.4 Coordination of care and services
• 4

  

  The environment

  I create a safe and supportive environment for the people I care for.

  • 4.1a Environment and equipment at home
  • 4.1b Environment and equipment in a service environment
  • 4.2 Infection prevention and control
• 5

  

  Clinical care

  I understand the clinical needs of the person I am caring for.

  • 5.1 Clinical governance
  • 5.2 Preventing and controlling infections in clinical care
  • 5.3 Safe and quality use of medicines
  • 5.4 Comprehensive care
  • 5.5 Clinical safety
  • 5.6 Cognitive impairment
  • 5.7 Palliative care and end-of-life care