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“Excellent course which had some very practical examples. Very useful resources were supplied. Gave a very relevant focus on the level of clinical care required and clients should expect when receiving home care.”

Jill Pretty

“Any training event by Lorraine Poulos and Associates is not to be missed. The shared knowledge the team has is a great support to those working in the field and is really a confidence builder in our practice as case managers.”

Alan Jones

“Lorraine Poulos is such a great asset to the home care aged care industry. Even though we have been in business for 22 years, every training we attend we learn something that made investing our time and money worthwhile. A connection with Lorraine is a real asset.”

Kate Lambert

“We engaged Lorraine Poulos and Associates to assist us in setting up a robust clinical governance committee and structure. The result was more than we could have expected and really enhanced our existing knowledge around clinical care. Our meetings were well organised and have given us a system moving forward. What we really liked was the resources…

Alannah Norman

“Thanks again Lorraine for being so supportive to both the Staff and Clients of CRS throughout our lengthy association with you. Your willingness to look beyond our clients’ disabilities has resulted in so many of them now being gainfully employed within the Aged Care sector. Your generosity in sharing your knowledge about this industry has…

Lucila Puleston

“Lorraine has been providing consultancy services to Home Nursing Group for over 5 years. During this time she has supported our growth from a small local provider to an industry leader. Lorraine has assisted with Home Nursing Group’s strategic planning, clinical governance and quality. Her work with our staff leading up to the 2017 reforms…

Cheryl Constance

“Lorraine inspired our team with education on clinical governance and goals based care planning. Her wealth of experience and application of real-life scenarios really resonated well with all who attended. The training was pitched and aligned to the varying skill sets of staff present. We learned so much on the day and feel much more…

Deborah D’Costa

“Lorraine has proven track record in aged care management and consultancy. She is very experienced and resourceful with an ability to lead in our management team in meeting the criteria of aged care accreditation. Her professional advice and the practical tools provided are highly valued by our executive team.”

Ada Cheng

“LiveBetter recently participated in a Quality Review against the Aged Care Quality Standards and engaged Lorraine Poulos for support. Lorraine’s help was invaluable as she provided us with so many resources and good advice enabling our staff to be confident and comfortable during the quality review process.”

Adam Phillips

“Lorraine assisted our team undertake competency testing of our staff in medication management. The materials and resources were fantastic. Everyone now has a clear understanding about their scope of practice and legislative requirements”

Irmina Sulkowska

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