Support At Home Program

Quality Auditing in practice: Moving beyond compliance under Support at Home

Quality auditing under Support at Home has shifted from a retrospective compliance task to a critical tool for demonstrating how quality, safety, and participant outcomes are embedded into everyday practice. Discover how contemporary auditing goes beyond policies and checklists to examine real-world care delivery, support defensible decision-making, and strengthen confidence in audit readiness under the strengthened Aged Care Quality Standards.

Home Care Leadership under Support at Home

Support at Home is reshaping expectations of home care leadership. Learn what leaders must do to guide teams, strengthen governance, and prepare for registration under the new program.

From Allocation to Action: Engaging your team in funding optimisation

Funding under Support at Home has shifted from administration to impact. Learn how engaging your entire workforce in funding optimisation can transform care delivery, strengthen sustainability, and ensure every dollar connects to participant goals, outcomes, and quality improvement.

Support at Home 2025: Reflecting on 15 years of partnership and progress in Aged Care

With the Support at Home Program 2025 commencing soon, LPA continues to guide aged care providers through change. From governance to workforce capability, we help organisations prepare, adapt, and thrive in the new era of aged care.

Aged Care Act 2024 countdown: critical dates and your Support at Home checklist

With the Aged Care Act 2024 commencing soon, providers must prepare for key ACPP outages and Support at Home claiming dates. Learn what to complete before 24 October, when to finalise HCP claims, and how to plan your pricing strategy ahead of 1 July 2026.

How to Become a Registered Home Care Provider Under the Support at Home Program

Becoming a registered home care provider under the new Support at Home Program requires more than just good intentions, it demands careful planning, compliance, and an understanding of the Aged Care Act 2024. From meeting eligibility requirements to preparing documentation for the Aged Care Quality and Safety Commission (ACQSC), the process ensures that providers are ready to deliver safe, person-centred, and accountable services.

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