🌟 Are you ready to take the next step and apply to become a registered aged care provider under the new Aged Care Act 2024?

🌟 Are your governance and quality systems strong enough to pass registration scrutiny?

🌟 Want to feel confident your application will succeed the first time?

If you’re ready to apply to become a registered aged care provider, this hands-on, in-person workshop will give you the clarity, structure, and confidence to move forward with success.

Becoming a registered provider is a major achievement, but it requires more than completing an application. The Aged Care Quality and Safety Commission now expects providers to demonstrate strong capability across governance, risk management, quality assurance, and service delivery systems right from the start.

Over one and a half days, you’ll work alongside LPA’s experienced consultants to translate regulatory requirements into real, practical systems that meet Commission expectations.

LPA has supported providers for over sixteen years and during this time have guided hundreds of new providers through the registration process, ensuring they have the structure in place for the highest chance of being approved. Not only do we support you in becoming a registered provider, but we also offer ongoing support to ensure your business model is sustainable for the long term.

Day 1 focuses on understanding the registration model, documentation requirements, and the evidence of compliance. On Day 2, you’ll put it all into practice. refining your own business strategy, with direct feedback from LPA experts to ensure your approach is robust and audit-ready.

At Lorraine Poulos and Associates (LPA), we specialise in helping providers turn reform knowledge into sustainable capability. This workshop is designed for those who want to do more than learn – it’s for those ready to apply, prepare confidently, and build a strong foundation for long-term success under Support at Home.

🔥 Event Overview

This 1.5-day in-person workshop, is designed specifically for organisations and individuals who are ready to move from planning to action. You’ll gain the clarity, structure, and practical tools needed to submit a confident, compliant, and capability-driven registration application under the Support at Home Program.

Across two days, participants will work through every stage of the registration process – from understanding the Single Provider Registration Model and the six registration categories, to developing the evidence required to demonstrate governance, quality, and risk management capability.

Unlike traditional information sessions, this workshop focuses on turning theory into practice. Attendees will leave with tangible outcomes, including draft governance structures, a compliance action plan, a business strategy canvas, and the confidence to take the next step toward registration success.

💡 Who is LPA?

At Lorraine Poulos and Associates (LPA), we are more than just a training and consultancy firm; we are your dedicated partners in achieving excellence in the aged care sector.  At LPA, we go beyond theory. Every concept is translated into practical tools, case studies, and exercises drawn from over four decades of frontline aged-care consulting.  Attendees don’t just hear what needs to be done; they build and test their systems, plans, and strategies with direct feedback from LPA’s expert consultants.

Our team of seasoned consultants brings a wealth of knowledge and practical insights. With a focus on excellence, a deep understanding of the industry, and a passion for empowering organisations to thrive,  LPA is your trusted partner for success in the Aged Care sector. Together, we can achieve excellence in care and make a meaningful impact in the lives of older Australians.

🚩 Learning Outcomes

By the end of this session, attendees will be able to:

1. Understand and apply the registration requirements under the Aged Care Act 2024 and Support at Home Program, including how the Single Provider Registration Model operates.
2. Identify which registration category (and potential Associated Provider arrangements) aligns with their service delivery model.
3. Demonstrate readiness for registration by understanding what evidence the Aged Care Quality and Safety Commission (ACQSC) requires to show capability across governance, quality, and risk management.
4. Develop or refine key organisational systems; including governance frameworks, risk registers, and quality assurance processes
5. Prepare compliant documentation and evidence templates ready to support a registration submission.
6. Design a practical business strategy that integrates compliance, financial sustainability, and workforce planning to operate successfully as a registered provider.
7. Apply learning to their own organisation, building draft governance, compliance, and service delivery plans with direct feedback from LPA expert consultants.
8. Create a 90-day action plan to progress from workshop learning to full application readiness, including next steps for registration submission and audit preparation.
9. Gain confidence to engage with the Commission, respond to regulatory questions, and maintain compliance post-registration.

💡 Who will benefit most from this course?

This workshop is designed for organisations and individuals ready to apply to become a registered aged care provider under the Aged Care Act 2024 and Support at Home Program.

It is ideal for:

• Business owners and entrepreneurs entering the aged care sector who want to ensure their registration application meets Commission expectations.
• NDIS providers planning to transition into aged care or expand their service offerings under the new model.
• Senior managers, directors, and board members responsible for governance, compliance, or operational oversight during the registration process.
• Allied health or community organisations looking to become Registered or Associated Providers in partnership with existing aged care organisations.
• Start-up or small provider leadersseeking step-by-step guidance and personalised feedback on building compliant systems and business strategies.
• Existing aged care providers preparing to vary or renew their registration under the new Single Provider Registration Model.

Participants who will gain the most value are those who:

• Have begun preparing their registration documentation or business plan.
• Want practical, hands-on support to test their systems and strategies before submitting.
• Are seeking expert feedback from LPA consultants to strengthen their governance, quality, and compliance frameworks.

📅 Date: 14th and 15th November 2025

• DAY 1:09:00-5:00 pm – Arrive at 8:30 for registration
• DAY 2: 09:00-1:00 pm

📅 Venue:

Ace Hotel

47-53 Wentworth Avenue, Sydney, New South Wales 2000