Communicating changes to a client’s condition may sound relatively straightforward. However, The Aged Care Quality and Safety Commission’s Sector Reports Top 10 requirements where non-compliance occurred were found in Home Care. A common factor in these not-mets is a communication breakdown regarding the client’s condition.
The ISBAR method provides a standardised approach to communicate and report changes in your clients. This tool ensures comprehensive information and minimises the chances of overlooking critical data.