Date and time

Thu, 13 Jun 2024 1:30 PM – 4:30 PM AEST



Refund Policy

No Refunds


About this event

At LPA, we understand that some providers are given limited notice when a Quality Review is due to take place – this is the opportune time to ensure you have your “back of house” organised and operating proficiently to ensure you are prepared at any time for a review to take place.  

🌟 Why is Preparing for a Home Care Quality Review important?

🌟 When it comes to preparing for a quality review, we are often asked these questions: 

  • What evidence do we need to have at our fingertips?
  • How do you ensure the quality of care in home care as part of everyday practice?
  • How can we prepare our workforce?

Did you read ACQSC’s The Commission’s latest sector performance report that found that 34% of services that had a quality audit between October-December 2023 were non-compliant?

Too often, providers seek our help after their Quality Review, when things go wrong.

At LPA, we want you to benefit from our extensive industry experience with Quality Reviews, so your Quality Review goes right! The keys to achieving a pain-free Quality Review are preparation, planning and practice. Any day you could be advised that your Quality Review is coming up, so don’t wait until just before your Quality audit to start thinking about preparation. Join our qualified auditors to learn practical preparation steps you can take now!

🔥 Overview

This workshop will help you to prepare your service for a successful Quality Review. You will come away with practical strategies, knowledge, and skills to enable your organisation to confidently demonstrate compliance. You will hear about the most common mistakes and areas of not met, so you can be fully prepared.  This training will include practical examples, best practice examples, and samples of non compliances.

🚩 Learning Outcomes

By the end of this very interactive training session you will learn:

  • Describe the Aged Care Quality Standards and the Quality Review process.
  • Prepare a risk-based internal audit plan and conduct a self-assessment.
  • Identify the right information to have readily available for an audit at any time.
  • Prepare the workforce to demonstrate compliance.
  • State the most common ‘not-mets’ and know how to prepare for these.
  • Demonstrate compliant performance during the Quality Review.

🎖️ Recognition

A Statement of Attendance will be provided to participants as evidence of Continuing Professional Development hours upon completion of a post-training survey.

💡 Who will benefit most from this course?

This training will benefit all levels of the organisation as each member will be expected to be part of a Quality Review. LPA will ensure the training is relevant to each role.

💡 Benefits to providers and consumers

This training will assist providers to meet the Aged Care Quality Standards by equipping management to assess its performance and identify and address any gaps. Consumers/clients benefit from quality care and services when the required standards are met.

📅 Date:

  • 13 June 2024

📅 Times:

  • 1.30 pm – 4.30 pm: NSW, VIC, QLD, TAS, and ACT
  • 1.00 pm – 4.00 pm: SA and NT
  • 11.30 am – 2.30 pm: WA

💼 Inclusions

  • Downloadable workbook
  • Downloadable tools and resources

💻 Learner requirements

  • Computer or mobile device
  • A stable internet connection (broadband/4G+ recommended)
  • Speakers and a microphone are optional

When it comes to online training, we know that staring into the “virtual classroom” can sometimes miss those moments that face-to-face events deliver. So, we are mixing things up. In a time of transformation in the sector, we want to make sure now, more than ever, that you are being supported. We will be focusing even more on interactive, immersive training sessions (think break-out rooms, cameras on (yes scary), opportunities to network, and of course maintaining the LPA way of tangible tools and resources).

💰 Investment: $ 435 inc. GST

$435 inc. GST

$435 inc. GST