Date and time

Wed, 10 Jul 2024 1:30 PM – 4:30 PM AEST

Location

Online

Refund Policy

No Refunds

About this event

🌟 Why is assessing consumers for risk and vulnerability important?

One key question that a Quality Review audit will focus on is “how do you assess and manage the risk and vulnerability of those people in your care?”

LPA wants you to be prepared for this question and to have systems and processes that demonstrate your management of this key requirement of providers.

Whilst all home care consumers have a level of vulnerability, there are particular risk factors that make some consumers at greater risk of mistreatment and vulnerability.

The Royal Commission into Aged Care Quality and Safety recognised the need to enhance protection of vulnerable older people from abuse, neglect and misconduct.

Subsequently, we have seen the Australian Aged Care Quality and Safety Commission release a report on the 5 Key Risks in Home Care and the Serious Incident Reporting Scheme (SIRS) introduction. The NDIS also has a similar scheme that the risks for people with disabilities. However, there are many ways home care providers can identify and manage risks of abuse, neglect and misconduct to prevent serious incidents from occurring.

🔥 Overview

Some consumers are at greater risk when they remain at home and require much greater oversight by providers. Home care providers are constantly reminded of their responsibility to deliver safe and effective care. The Aged Care Quality and Safety Commission has issued guidance regarding vulnerable consumers who may be at risk, a further reminder of our responsibilities.

A critical aspect of managing these responsibilities is the communication between care managers and clinicians. Effective communication ensures that the specific needs and risks of vulnerable consumers are identified and addressed promptly and thoroughly. Care managers and clinicians must collaborate closely to monitor at-risk consumers, share vital information, and adjust care plans as necessary.

This requires providers to have specific measures in place to identify and monitor these at-risk and vulnerable consumers. This training workshop will equip you with the skills and knowledge to effectively manage care and services for consumers who are at-risk or vulnerable, and to enhance your workforce’s consumer risk and vulnerability capability, emphasising the importance of seamless communication between care managers and clinicians.

🚩 Learning Outcomes

By the end of this very interactive training session, you will learn:

  • Explain regulations and guidance regarding the protection of vulnerable consumers.
  • Recognise consumer risk factors.
  • Understand triggers for consumer vulnerability and abuse.
  • Conduct screening and assessment for consumer risk and vulnerability.
  • Apply good practice to support at-risk and vulnerable consumers.
  • Equip your workforce to support at-risk and vulnerable consumers.

🎖️ Recognition

A Statement of Attendance will be provided to participants as evidence of Continuing Professional Development hours upon completion of a post-training survey.

💡 Who will benefit most from this training?

This training is suitable for managers, registered and enrolled nurses, quality officers and case managers/coordinators. It is particularly relevant to clinicians supervising care staff and non-clinicians who want to learn more about the importance of safe clinical care provision.

💡 Benefits to providers and consumers

It will assist providers to meet the Aged Care Quality Standards by equipping the workforce to manage clinical care risks and ensure consumers are provided with services that aim to maximise their wellness and health outcomes.

📅 Date: 10 July 2024

📅 Times:

  • 1.30 pm – 4.30 pm: NSW, VIC, QLD, TAS, and ACT
  • 1.00 pm – 4.00 pm: SA and NT
  • 11.30 am – 2.30 pm: WA

💼 Inclusions

  • Downloadable workbook
  • Downloadable tools and resources

💻 Learner requirements

  • Computer or mobile device
  • A stable internet connection (broadband/4G+ recommended)
  • Speakers and a microphone are optional

When it comes to online training, we know that staring into the “virtual classroom” can sometimes miss those moments that face-to-face events deliver. So, we are mixing things up. In a time of transformation in the sector, we want to make sure now, more than ever, that you are being supported. We will be focusing even more on interactive, immersive training sessions (think break-out rooms, cameras on (yes scary), opportunities to network, and of course maintaining the LPA way of tangible tools and resources).

💰 Investment: $ 435 inc. GST

$435 inc. GST

$435 inc. GST